PARENT INFORMATION

Note: Parents will not be allowed entry inside any building which TayPlay delivers holiday camps. We would actively discourage you from gathering at the venue entrance and maintain an appropriate distance from those around you.

1. Follow social distancing guidelines

Following government guidelines, we will be operating in groups of up to 15 children, each group being led by the same coach throughout the week, and separate from other groups. We have reduced the number of children, and incorporated Covid-adapted activities, staggered break-times, and a focus of being outdoors as much as possible.

2. Operate higher levels of hygiene

Children will be required to sanitise their hands when they arrive and be reminded to wash their hands throughout the day, not just when using the bathroom. Parents should pack hand sanitiser and tissues for their children. We will undertake regular cleaning of high-touch points and equipment.

3 .Provide specific supervision

We want to ensure that everyone is able to have fun in a safe environment, so our staff will supervise hand-washing, monitor children for signs of infection and make sure that we’re complying with the latest government guidance.

FAQS on COVID-19

What time should I drop off /pick up my child at a camp?


Our Multi-Activity camps hours are 9.30am to 4.30pm. Although you can send your child to Early Birds (8.30am) or Evening Eagles (5.30pm).




Will you provide lunch for my child?


No. Children should bring a packed lunch and snacks for morning and afternoon breaks. In addition to a refillable drink bottle with their name on it. Please note that we have a no nuts policy on camp.




What should my child wear?


Children should bring appropriate clothing for all types of weather. Ideally every child should have 2 pairs of footwear, one for inside and one for outside if the weather is bad.




Will you provide drinks and snacks?


Yes, we do have a tuck shop on our holiday camps (Max £1.50). However, you are welcome to provide your child/children with their own. Please note: this is different on every Holiday Camp.




Will you provide sun cream?


No, we cannot apply sun screen to children. Please send the appropriate factor with your child and we will remind them throughout the day to apply it.




Can I contact my child?


If you need to contact your child whilst on camp, please call us on 07546 116004 and we’ll contact the Site Manager directly on your behalf.




How do I claim lost property?


Please label clothing, drinks bottles and lunch boxes. We leave all lost property with the venue so it easy for you to collect.




Will my child be grouped with friends?


Many children arrive not knowing other children and part of attending TayPlay is developing new friendships. However, we do our best accommodate friend requests made at the point of booking, prior to arriving on camp. This isn’t always possible due to camp numbers and ratios. Movement between groups after the start of camp will be restricted due to our COVID-19 policies.




Can my child choose the activities they do on camp?


TayPlay prides itself on delivering the best Multi-Activity Camps. We provide a range of different activities at once which children can pick and choose from. Please take a look at our recent Covid-19 announcement on this.




What about outdoor activities?


We’ll be outside as much as weather permits. Please ensure your child has clothing and shoes for both indoor and outdoor activities.




What age does my child need to be?


As TayPlay is an Ofsted registered provider, children have to be in Year One to attend our Multi-Activity Camps. Our camps are suitable for children in Year One - Year Six.




How do you select your staff?


All of our TayPlay Team undergo a thorough selection and preparation process including:
– Interview
– Professional and personal reference checks
– Registration and clearance with the Disclosure Barring Service (DBS)
– Online training courses
– In-person induction
– On-the-job mentoring
– Performance evaluations and scoring





FAQS on TayPlay Holiday Courses

What time should I drop off /pick up my child at a camp?


Our Multi-Activity camps hours are 9.30am to 4.30pm. Although you can send your child to Early Birds (8.30am) or Evening Eagles (5.30pm).




Will you provide lunch for my child?


No. Children should bring a packed lunch and snacks for morning and afternoon breaks. In addition to a refillable drink bottle with their name on it. Please note that we have a no nuts policy on camp.




What should my child wear?


Children should bring appropriate clothing for all types of weather. Ideally every child should have 2 pairs of footwear, one for inside and one for outside if the weather is bad.




Will you provide drinks and snacks?


Yes, we do have a tuck shop on our holiday camps (Max £1.50). However, you are welcome to provide your child/children with their own. Please note: this is different on every Holiday Camp.




Will you provide sun cream?


No, we cannot apply sun screen to children. Please send the appropriate factor with your child and we will remind them throughout the day to apply it.




Can I contact my child?


If you need to contact your child whilst on camp, please call us on 07546 116004 and we’ll contact the Site Manager directly on your behalf.




How do I claim lost property?


Please label clothing, drinks bottles and lunch boxes. We leave all lost property with the venue so it easy for you to collect.




Will my child be grouped with friends?


Many children arrive not knowing other children and part of attending TayPlay is developing new friendships. However, we do our best accommodate friend requests made at the point of booking, prior to arriving on camp. This isn’t always possible due to camp numbers and ratios. Movement between groups after the start of camp will be restricted due to our COVID-19 policies.




Can my child choose the activities they do on camp?


TayPlay prides itself on delivering the best Multi-Activity Camps. We provide a range of different activities at once which children can pick and choose from. Please take a look at our recent Covid-19 announcement on this.




What about outdoor activities?


We’ll be outside as much as weather permits. Please ensure your child has clothing and shoes for both indoor and outdoor activities.




What age does my child need to be?


As TayPlay is an Ofsted registered provider, children have to be in Year One to attend our Multi-Activity Camps. Our camps are suitable for children in Year One - Year Six.




How do you select your staff?


All of our TayPlay Team undergo a thorough selection and preparation process including:
– Interview
– Professional and personal reference checks
– Registration and clearance with the Disclosure Barring Service (DBS)
– Online training courses
– In-person induction
– On-the-job mentoring
– Performance evaluations and scoring





CHILDCARE VOUCHERS

Kiddivouchers

TayPlaySPORTLtd

CARE4

65444301

Edenred

P21237511

Fideliti

TayPlaySPORT

Sodexo

901337

Government

 

Tax Free

50041452666

Computershare

0026342789

Caboodle

TayPlaySPORT

Busybees

We are registered

 

with 

 

busybees

Parent Information includes all the essential information and forms for our activities and camps. 

Please download and read the following documents: