Childcare Vouchers











Arc Community Hub






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Government Tax 


Grange Park Centre



LE11 2UP



Group (CCG)


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When using your childcare vouchers,

please use your booking number as the


Before Your First Day

Please ensure that all your details are up to date on our booking system including contact and medical information. 

All of our Holiday Camps have extended hours (8.30-5.30pm). If you would like to add this onto your booking, you can do this via our booking system.

You will find answers to our most commonly asked questions in our FAQs below.

What To Bring

Below you will find a helpful checklist of what to bring each day. Facilities and guidance at each venue vary, so we always recommend checking your venue page for accurate details of facilities, directions and important messages.

A timetable of activities will be displayed at the reception point at your chosen venue.

✅Packed Lunch (No Nuts or fizzy drinks) - This can be in a disposable bag if you choose.

✅Every child MUST wear a clean set of clothes each day that they attend.

✅Suncream (this must be applied prior to the camp as well as extra for a top-up). 

✅Swimming Kit (Towel, Swimming Costume, Change of Clothes) 

Unsure if your venue does swimming? Check on our venue page.

✅Refillable Drinks Bottle (Please ensure that your child's name is on this)

✅Sensible footwear for different sports both indoors and outdoors.


✅Suitable clothing for all weathers (Sun hat, Raincoat)

✅Tuckshop | Children can bring in a maximum of  £1.50 to spend on our tuckshop(Non Compulsory)

✅Change of Clothes & Towell (Water Activities)

✅Pack of tissues so that should they need to they can ‘Catch it, Kill it and Bin it’. Some tissues will also be available on site

✅Hand sanitiser if you have it. We will ask every child to wash their hands as they enter and leave the building each day (as well as key points throughout the day)

❌Mobile phones must not be brought to or used on camp. Where necessary, they should be kept in bags until the end of the day

❌Sports equipment – we’ve got plenty!

❌Valuables such as expensive watches and non-essential jewellery

What time should I drop off /pick up my child at a camp?

Our Multi-Activity Camps hours are 9.30am to 4.30pm. Although you can send your child to Early Birds (8.30am) or Evening Eagles (5.30pm)

Will you provide lunch for my child?

No. Children should bring a packed lunch and snacks for morning and afternoon breaks. In addition to a refillable drink bottle with their name on it. Please note that we have a no nuts policy on camp.

What should my child wear?

Children should bring appropriate clothing for all types of weather. Ideally every child should have 2 pairs of footwear, one for inside and one for outside if the weather is bad.

Will you provide drinks and snacks?

Yes, we do have a tuck shop on our holiday camps (Max £1.50). However, you are welcome to provide your child/children with their own. Please note: this is different on every Holiday Camp.

Will you provide sun cream?

No, we cannot apply sun screen to children. Please send the appropriate factor with your child and we will remind them throughout the day to apply it.

Can I contact my child?

If you need to contact your child whilst on camp, please call us on 07546 116004 and we’ll contact the Site Manager directly on your behalf.

How do I claim lost property?

Please label clothing, drinks bottles and lunch boxes. We leave all lost property with the venue so it easy for you to collect.

Will my child be grouped with friends?

Many children arrive not knowing other children and part of attending TayPlay is developing new friendships. However, we do our best to accommodate friend requests made at the point of booking, prior to arriving on camp.

Can my child choose the activities they do on camp?

TayPlay prides itself on delivering the best Multi-Activity Camps. We provide a range of different activities at once which children can pick and choose from.

What age does my child need to be?

As TayPlay is an Ofsted registered provider, children have to be in Year One to attend our Multi-Activity Camps. Our camps are suitable for children in Year One - Year Six.

How do you select your staff?

All of our TayPlay Team undergo a selection and preparation process including:
– Interview
– Professional and personal reference checks
– Registration and clearance with the Disclosure Barring Service (DBS)
– Online training courses
– In-person induction
– On-the-job mentoring
– Performance evaluations and scoring